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| Our Services |
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| We focus on you and your business |
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| The key to creating the best software for your business is to study your business first. In that respect, our team of professionals always begins a project by acting as a business consultant. Through several key meetings and conference calls we will ensure that your business becomes our business. Then, we will begin planning how to best apply the latest technology to your business. |
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Find out how you can improve your business by clicking on the links below.
 Professional Software Development
Web Development
Web Design
Software Training
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The 4 qualities of excellent enterprise software |
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| #1: Usability - Know Your User. We use a proven technique called paper-prototyping to ensure your software will be user-friendly and will fulfill your requirements before a single line of code is ever written. |
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| #2: Reliability - When your system needs to be available 24/7, you can count on our experience deploying fault-tolerant systems. We have worked with both hardware and software solutions to keep your application running even in the event of power loss or hardware failure. |
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| #1: Performance - We also how important it is for your application to respond quickly. We can optimize the code of your existing software as well as make software and hardware recommendations to make sure you never miss a step. |
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| #1: Scalability - To guarantee your software will keep up with your growing business we can stress-test your application by simulating multiple users and heavy network traffic |
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 Professional Software Development |
| Stop trying to work around cookie-cutter off-the-shelf software and let us create the perfect system for your company. We create software and websites as unique as YOUR business, so you don't have to compromise any more. |
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| We distinguish ourselves from the competition by offering competitive prices combined with fast service. By utilizing Rapid Application Development techniques we will provide your business with an entire solution in the shortest time possible. Our projects are completed on time, within budget, and with the highest quality… guaranteed! |
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TECHNOLOGY |
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We keep our options open and never reinvent the wheel! |
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Our developers have experience with many different programming languages, database programs, and operating systems, and have worked with many generic software applications including Microsoft Office (Word, Access and Outlook primarily) and Intuit QuickBooks. We will always use the best tool for the job. |
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Click here to view the technology we use today. |
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We also boast an extensive private source code library that we constantly reuse to speed up our software development. During our many years in business we have implemented interfaces to phone equipment, weight scales, card readers, fax and email servers, and other custom databases. |
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Thanks to all of these resources, our programmers work faster and smarter to save you money. |
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COMMUNICATION |
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The most important thing we have learned is that the success of a project depends largely on the ability to communicate efficiently and easily between developers, support representatives, and customers. Initial project planning and preparation are essential factors in developing a software solution for your business. |
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We have several ways of ensuring that everyone is on the same page. At the beginning of a project, a clear specification is written and the project information is entered on our project tracking system including: |
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- Participant's contact information
- Documents related to the project
- Tasks pending
- Issues that need to be worked on
- Schedules and deadlines for each phase |
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You will know the status of the project at any time. Our project tracking system automatically notifies the people responsible for a particular task when the task is due or has been changed by the project manager. Also, people can participate in discussion forums to resolve issues quickly or make changes to the project. |
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TESTING |
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In every project we include several testing and evaluation sessions where you get to see and interact with a prototype of the application. These presentations provide us with invaluable feedback from the future users of the application and are another way to keep everyone on the same page. |
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By maintaining continuous monitoring of the project, we are able to take preventive and corrective actions during the assessment stage. |
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TRAINING |
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Customer service does not end with delivery of the product. After installation, training ensures that the product will be used at its full potential. |
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TECHNICAL SUPPORT |
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As your business grows, we will provide you with the necessary support and enhancements to keep your application up to date. For your convenience, you are able to submit issues and enhancement requests through the Internet, even after the project is finished. The issue tracking system also allows you to check the status of your requests. |
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As you use your database application, you will probably think of adding more features. As you come up with new ideas or as your business changes, the software can easily be adapted to the new situation. We will be there to provide you with the help you need. Or we will train you, so you will be able to make those changes on your own. |
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| Web Development |
| The internet is a powerful communication medium that gives your clients and business partners the information they need instantly. |
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| With the newest development tools in the market, it's easy to develop a full-blown database application that works from your browser. By utilizing Active Server Pages.NET (ASP.NET), our developers are able to write dynamic, high performance web applications in record time. |
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The improvement of your company's image alone will probably be worth the cost. But the savings in customer service and administrative costs are enormous. A well designed interactive website can save you from having to answer thousands of calls or from having to make them. It will also save you money in postage costs. |
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E-COMMERCE SOLUTIONS |
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Get the competitive edge you are looking for and improve customer satisfaction by deploying an e-commerce application. ICCO creates sophisticated sites using Microsoft ASP.NET and Macromedia Flash. Those tools allow us to quickly create an e-commerce site from scratch or add e-commerce capability to an existing site. |
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WEB DESIGN |
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We work with our customers to develop web sites that maximize their internet presence. Our sites invite your customer to stay a long time and explore the content. |
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We use techniques such as: |
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- Dynamic HTML make your content come alive
- ASP and ActiveX controls make the site user-friendly
- Menus, frames, and search capabilities to make navigation easy
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We take several factors into consideration: |
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- Visual appearance and design
- Browser compatibility
- Ease of navigation
- Content organization
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| Software Training |
| Schedule your group course or plan a one-on-one session with one of our Microsoft Certified Professionals. If you are a beginner, a class will help you get started in the right direction. If you are a more experienced user, meeting with a trainer can help you accomplish that difficult project you are working on. Our extensive experience with different types of corporations makes our seminars unique because all our examples are drawn from real business situations. |
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You can request on-site training. Our trainers will show you how to use the software in your own business setting. We will adapt the topics to your particular situation, and work with your existing data and programs if you request.
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